Privacy Policy

Our Commitment to Your Privacy

At GoldStar Pittsburg Concrete, we respect your privacy. This policy explains what information we collect from you, how we use it, and how we protect it. We only collect information that helps us serve you better and provide quality concrete services.

Information We Collect

When you contact us for a quote or hire us for a project, we collect information that helps us complete your concrete work. This includes:

• Your name and contact information (phone number, email address, mailing address)
• Project details and property address where work will be performed
• Payment information when you hire us for services
• Photos of your property related to the concrete work
• Communication history between you and our team

How We Use Your Information

We use the information you provide to deliver excellent concrete services. Specifically, we use it to:

• Provide accurate quotes and estimates for your project
• Schedule and complete your concrete installation or repair
• Process payments and maintain billing records
• Communicate with you about your project status
• Send you important updates about your warranty or maintenance tips
• Improve our services based on your feedback

Information We Do Not Sell

We do not sell, rent, or trade your personal information to third parties. Your information stays with us and is only used to provide you with concrete services. We treat your information with the same care and respect we bring to every project.

How We Share Information

We may share your information in limited situations:

• With our crew members and subcontractors who work on your project
• With suppliers when we order materials for your job
• With payment processors to complete your transactions securely
• When required by law or to protect our legal rights
• If we sell or merge our business (you will be notified)

Anyone we share your information with is required to keep it confidential and use it only for the purposes we specify.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access or disclosure. We use secure systems to store your data and limit access to only those team members who need it to serve you. However, no method of storage or transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us understand how visitors use our site so we can make it better. You can disable cookies in your browser settings, but this may affect how some features of our website work.

Your Rights and Choices

You have rights regarding your personal information:

• You can ask to see what information we have about you
• You can request that we correct any inaccurate information
• You can ask us to delete your information (subject to our legal obligations)
• You can opt out of marketing communications at any time

To exercise these rights, simply contact us using the information below.

How Long We Keep Your Information

We keep your information for as long as needed to provide services and fulfill the purposes described in this policy. For completed projects, we typically keep records for several years to honor warranties and maintain business records. After that time, we securely delete or anonymize your information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children. If you are a parent and believe your child has provided us with information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically. If we make significant changes, we will notify you by email or through a notice on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

GoldStar Pittsburg Concrete
430 Railroad Ave suite 232
Pittsburg, CA 94565
Phone: (925) 504-0148
Email: hello@pittsburgconcrete.com